This is a general notice provided in compliance with Article 13 of Regulation (EU) 2016/679 on the protection of natural persons with reference to the processing of personal data, as well as the free movement of such data (hereinafter the “Regulation”) to all users that consult and, more generally, interact with the services provided through the Website of the company Sela Group S.r.l. , with registered office in Via Masetti, 46 - 47122 Forlì (FC), Italy, VAT no. 04167310400, (hereinafter: the “Controller” or “SELA”).
This notice describes the purposes and methods with which the Controller may collect and process personal data, what categories of data are processed, what are the rights of the data subjects in relation to the processing and how they can be exercised.
The notice is provided exclusively for this Website, therefore the Controller assumes no responsibility for any other websites accessed through hyperlinks available on the website. Data will be processed with IT and manual tools.
By using this Website, users accept this notice and are therefore invited to read it before providing personal information of any kind.
Sela Group S.r.l. is committed to protecting the privacy of users so we ask you to carefully read the following policy in order to understand how personal information is collected and processed.
Sela Group S.r.l.
Via Masetti 46 - 47122 Forlì (FC)
VAT number 04167310400
Sela Group S.r.l. can be contacted by telephone at +39 0543 796623 or at firstname.lastname@example.org
Sela Group S.r.l. operates through its own personnel.
Categories of personal data
a. Browsing data
The IT systems and software procedures used for the operation of this website acquire, during their normal use, some personal data whose transmission is implicit in the use of Internet communication protocols.
This information is not collected to be associated with identified data subjects, but by its very nature may, through processing and association with data held by third parties, allow user identification.
This category of data includes IP addresses or domain names of computers used by users connecting to the website, URIs (Uniform Resource Identifier) of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file received in reply, the numerical code indicating the status of the reply from the server (successful, error, etc.) and other parameters about the operating system and the IT environment of the user.
These data are used only to obtain anonymous statistical information on the use of the website and to check its proper operation, and are deleted immediately after processing. Data may be used to ascertain responsibility in case of hypothetical IT crimes against the website.
b. Data provided voluntarily by the user
Without prejudice to what is specified above about browsing data, Sela Group will acquire any personal data provided by the user through the Website to make requests via e-mail or to subscribe to any newsletters. By way of example, the Website will acquire the name, surname, e-mail address and all the data contained in the curriculum that may be sent to Sela Group.
Through the Website, the Controller will not acquire sensitive data or in any case belonging to the special categories set out in Article 9 of Regulation (EU) 2016/679 or data relating to criminal convictions or offences.
c. Data provided by the customer in other ways
Sela Group S.r.l. can therefore collect personal information when you come into contact with an operator, either by phone or when visiting our office or the users' offices or during conferences, trade shows or other organised events, and in general when interacting in any other way with Sela Group S.r.l.
Purposes and legal basis of the processing: for the provision of the services requested
Sela Group S.r.l. collects personal information when it is provided directly by the user. For example:
- In case of request for a quote, an economic offer, a quotation, the information concerns the user who leaves his/her data, the company for which he/she requests information when the user contacts or is contacted to request a quote or a quotation for one or more of the products / services of Sela Group. In such cases the information may include the user's name and contact details, the name and details of the company, information on their position in the company, email address, telephone numbers, shipping addresses and in general all the data necessary to issue a quote and an order confirmation.
- Information on transactions, invoicing and deliveries if a product or a service marketed by Sela Group has been purchased.
The provision of such data is necessary.
By providing their personal data to Sela Group S.r.l. during a telephone contact, the users assume responsibility for the data provided and warrant to have the right to disclose or disseminate them, freeing the Data Controller from any liability to third parties.
The legal basis on which the processing is based
• The processing of data is necessary to fulfil a contract with the user or take the necessary preliminary steps to fulfil a contract (for example, to create a quote based on the requests of the user, or in the event of a purchase order to process delivery, invoicing or credit collection documents).
• As a result of a legitimate interest of Sela Group S.r.l. and of the user's company, when the user issues orders on behalf of the company.
• As a result of a consent of the user to subscribe and receive newsletters.
• As a result of a legitimate interest of Sela Group S.r.l. as a provider of technical solutions in order to offer users the solutions best suited to their needs based on the information expressed by the user during the contact and request for a quote.
The purchase of a product from Sela Group S.r.l. involves the storage of email addresses and personal data in the company database in order to track the user's purchase history and to keep track of the units sold for the purpose of verifying the product warranty.
The personal information collected may be used to:
• Process the order received, send the order confirmation and/or communications regarding any order changes, delivery times, changes.
• Process the order entered and/or provide the services purchased
• Communicate with the user, manage and respond to questions, suggestions or complaints received through a telephone or email contact
• Perform statistical research and analyses on the services offered to our customers, for example we may contact you for your feedback on products and services.
• Send messages and commercial information on the marketed products / services to our customers or prospects.
• Investigate fraud and, where necessary, to protect ourselves or third parties for security purposes.
• Comply with regulatory obligations.
Period of data retention and duration of processing
Data processed will be retained to reply to the user requests, made through the Website or the means described in this notice. Data will be retained for the period strictly necessary and, in any case, for a period not exceeding 12 months. In case of newsletter subscription, data will be retained until any request for deletion
Categories of entities to which personal data may be disclosed and purposes of the disclosure
The Controller may disclose, for the same purposes, some personal data to third parties, which will process personal data as Data Processors. The list of Data Processors can be requested to the Controller at any time.
The list of data processors can be requested to the Controller by writing to Sela Group S.r.l., with registered office in Via Masetti, 46 - 47122 Forlì (FC), Italy, email: email@example.com
Sela Group S.r.l. must share information with selected third parties in order to carry out its business.
Specifically, it may happen that the personal information collected is shared with the manufacturers of the products and services offered in order to complete the service rendered, to protect the user's rights in relation to the product purchased, like in the case of specialised technical support pre- and post-sale and product warranties. Finally, so that the user can be informed about the technical innovations related to accessories or updates of the product purchased.
If personal data are transferred outside the European Economic Area (EEA), as required by applicable law we will guarantee that privacy rights are adequately protected with appropriate protection measures. For more information about these protective measures, please contact us.
We may also share personal information with third parties in order to carry out our business and to satisfy legal obligations regarding taxes and administration:
• Transport companies and customs offices for shipments
• Banks for the management of collections and payments
• Professional consultants, financial administrations or public offices for the fulfilment of fiscal and administrative obligations
• Legal advisors or debt collection companies
Finally, Sela Group S.r.l. may disclose personal information if it considers that such disclosure is necessary to protect the rights, property or personal safety of Sela Group S.r.l., its customers, employees, the public or when otherwise authorised by law.
Method and place of processing of collected data
Sela Group S.r.l. implements the appropriate security measures to prevent unauthorised access, disclosure, alteration or destruction of personal data collected.
The processing is carried out by means of computerised and/or online tools, with organisational methods and for purposes strictly related to the performance of its business.
Personal data are collected at the registered office of Sela Group S.r.l. and in any other place where the parties involved in the processing of data are located.
Personal data are kept for the time necessary, for the purposes mentioned above, therefore this period may vary depending on the interactions with the user.
For example, when a purchase has been made we retain a copy for the period necessary for invoicing, taxation and any warranty coverage. We may also keep a copy of the correspondence between us and you, for example if a complaint has been made about a product, for the time necessary to protect ourselves against a lawsuit. If the type of product purchased includes technical updates or upgrades over time the data may be stored for a longer period in order to guarantee the user's right to be informed about improvements to be applied to the product/service purchased.
How information is protected
The goal of Sela Group S.r.l. is to always offer the highest level of services and security to its customers, so the personal data collected for the conduct of our business through direct sales and entered into our database are password protected and accessible only to people who are authorised to process them.
Rights of data subjects
We inform you that, in accordance with the current regulations, you have the following rights: request and obtain information about the availability of your data to the Controller and access to such data; for data processed by automated systems, request the communication and/or transfer of your data to another controller; request and obtain the modification and/or correction of your personal data if you consider that they are inaccurate or incomplete; request and obtain the deletion - and/or limitation of processing - of your personal data if such data or information is not necessary - or no longer necessary - for the purposes above, then after the period of retention specified in the previous paragraph.
In particular, you have the following rights: Articles 15 – “Right of access by the data subject”, 16 – “Right to rectification”, 17 – “Right to erasure (‘right to be forgotten’)”, 18 – “Right to restriction of processing”, 20 – “Right to data portability” of EU Regulation 2016/679 within the limits and under the conditions provided for in Article 12 of the Regulation.
At any time the user has the right to obtain confirmation of the existence or otherwise of their personal data by making a request to Sela Group S.r.l.
The user has the right to know their content and origin and to verify their accuracy, request their completion, updating, rectification, transformation into anonymous form, erasure or blocking in violation of the law, as well as to object for legitimate reasons to their processing.
Information not contained in this policy
Further information regarding the processing of Personal Data may be requested from the Data Controller at any time using the contact details.
For information on cookies visit the dedicated page:
Contacts: Any questions related to this privacy notice must be sent via email to: firstname.lastname@example.org
Content verified and updated on 17 July 2019